FLETCHERS FARM RIDING SCHOOL 
(FORMERLY KNOWN AS THE COLCHESTER GARRISON SADDLE CLUB) 

Prices and Terms & Conditions 

Lessons: 
 
1 hour group - £25.00 
3/4hr private - £35.00 
3/4hr semi private per person - £30.00 
1/2hr group - £15.00 
1/2 hr private - £28.00 
1/2hr semi-private per person - £23.00 
 
 
Terms & Conditions 
 
Clients must adhere to the health and safety guidelines whilst on the yard and follow instructions given by the staff. 
 
Clients must ensure that they follow the guide for correct dress including wearing of suitable up to current standard safety hats. 
 
Clients must notify us of any health condition relevant to their ability to ride or handle horses. 
 
Please note that we have a weight limit of 14 stone due to the height and work load of our horses. 
 
Clients who are serving mlitary personnel must present their ID card to receive their free loyalty scheme membership. 
 
Payments must be made at the time of booking. 
 
 
Cancellation Policy 
 
You may reschedule on two occasions up until 24 hours prior to the lesson time without incurring a fee. If your rearrange a third occasion you will be charged the full price of the new booking. 
 
Cancelling your lesson with less than 24 hours notice prior to the booking or failing to turn up will result in you losing 100% of your booking fee, you will not be able to transfer your lesson after this time. 
 
Refunds will not be given if cancelling a lesson once it has been booked. 
 
Clinic, show entries and activities are non-refundable. These payments can not be transferred to other activities or lessons.  
 
Loyalty memberships must be kept up to date and loyalty cards should be carried when on site if they require signing. You must be a member to use the horses for clinics or shows. 
 
Bookings will be re-arranged in the case of the MetOffice issuing regional red or in some cases amber warnings, the website will be kept updated. 
 
Horses and ponies can be requested for private lessons only, however this is subject to instructor approval, ponies working hours and days off so can be subject to change. 
 
DRESS CODE 
A solid shoe or boot with a good heel. Trainers or wellington boots may NOT be worn whilst riding. 
Shoulders must be covered at all times. 
Jodhpurs, leggings or a comfy pair of trousers, no shorts or cropped trousers. 
No Jewellery except watches and wedding rings. 
No eating, drinking or chewing gum whilst riding. 
 
NOTICE BOARD 
Our notice boards contain details of what is happening around the school, as well as listing children’s activities during the holidays. Many of the activities are booked up fairly quickly so ensure you take a look at the board every time you come to us as well as checking our website or joining us on Facebook. 
 
COMPLAINTS PROCEDURE 
All complaints are to be made in writing to the Manager at Fletchers Farm Riding School. In the event that these are not met with satisfaction the complaint can be taken to the owner of the school. 
 
CHILDREN ON THE YARD 
All children under 14 years old must be kept under adult supervision at all times. Parents of children riding in lessons must remain on site during the lessons duration. 
 
DOGS 
Dogs must be kept on a lead at all times. 
 
Hacks: 
 
1 hour group hack (must be able to walk, trot and canter) - £25 
45 mins private hack - £35 
45 mins semi private hack - £30 
Hack and Coffee Club – course booking, see activities click here.. 
Tots Riding – 40 mins (20 mins riding, 15 mins grooming) £15 
 
On your first visit please come to the office 15 mins before your lesson with your rider registration form and the correct clothing. There are hats and boots available to hire if necessary. Please click here to download your rider registration form... 
Please note that we can accept card payments, bank transfer (sort code: 30-98-31 account number: 31534460)  
If paying by cheque, please make payable to Fletchers Farm Riding School
Loyalty Scheme members must fill in a new FFRS loyalty scheme form each year and will receive a new loyalty scheme card when they renew. 
Please note that we can accept card payments, bank transfer (sort code: 30-98-31 account number: 31534460)  
If paying by cheque, please make payable to Fletchers Farm Riding School
Loyalty Scheme members must fill in a new FFRS loyalty scheme form each year and will receive a new loyalty scheme card when they renew. 

Hat use charge 

The school has a hat use charge of £1 for each time a non loyalty scheme member rides if they need to use one of our hats.  
 
Following the changes to hat regulations staff will be checking to ensure your own riding hats meet the new standards that have been introduced.  

Choosing a horse for your lesson 

Clients are welcome to request horses for their private lessons (although these horses are subject to change at times). Group lesson horses are allocated by staff. This is in order to distribute the workload in a fairer way to the riding school horses and keep all the horses fit and healthy.  
 
Thank you. 

Cancellation Policy 

Payment is taken for lessons at the time of booking. You may reschedule on two occasions up until 24 hours prior to your lesson without incurring a fee. If you rearrange a third occasion you will be charged the full price of the new booking.  
 
Cancelling your lesson with less than 24 hours notice prior to the booking or failing to turn up will result in you losing 100% of your booking fee (lesson price), you will not be able to transfer your lesson after this time. Refunds will not be given once the lesson has been booked and paid for. 
 
Any additional activities that are booked are also non-refundable and these payments can not be transferred to lessons in the event of a rider cancelling (such as clinics, shows, Own a Pony Days etc). 

Vouchers 

We are happy to produce vouchers for your loved ones whether it is for an anniversary, birthday or Christmas treat. 
 
Vouchers can be tailored to your individual needs and may be for lessons or hacks. For more information please ring the office on: 01206 242210